The Team
Jo-Ann Prisco, LMHC, LPC

Jo-Ann Prisco LMHC, LPC

Executive Vice President
Head of the Eastern Region

Jo-Ann joined Providence in 1999 and was responsible for the start-up and growth of several of their subsidiaries in the South, including Family Preservation Services of Florida, which operates in both Florida and Louisiana. She will be responsible for introducing our services and unique continuum in eastern US markets. She brings experience of effective oversight in the evolution of the child welfare privatization initiatives in Florida and the development of the child welfare system of care in several regions throughout the state. She also started the first Assertive Community Treatment Team (ACT) in the state of Louisiana for Providence, which is a service delivery model that provides comprehensive community based treatment to persons with severe and persistent mental illness. In recent years she became responsible for overseeing their Georgia Human Services operations, much of which included home and community based services to the Seriously Mentally Ill Adult population. Jo-Ann has a Master's degree in Clinical Mental Health Counseling from Long Island University, is a Licensed Mental Health Counselor in the State of Florida (LMHC) and a Licensed Professional Counselor in the State of Louisiana (LPC).

Arletta Vance

Director of Human Resources
Eastern Region

Arletta Vance

Director of Human Resources, Eastern Region

Arletta joined Providence in 2004 and was responsible for Human Resources for Family Preservation Services of Florida and then promoted to the Director of Human Resources for the South which included businesses in Louisiana and Georgia. She was part of the start up team in the hiring and orientation of staff for the first Assertive Community Treatment Team (ACT) in the state of Louisiana for Providence. Arletta worked for Florida Department of Children and Family for approximately 7 years supporting child welfare employees and is well versed in Human Resources as it pertains to the child welfare privatization initiatives in Florida. Arletta will be responsible for overseeing Human Resources and Employee Relations for the Eastern Region of Sinfonia Family Services. Arletta holds a Bachelor’s Degree in Public Administration and is certified as a Human Resource Professional.

Director of Reimbursement, Eastern Region

Nicole Brown

Director of Reimbursement
Eastern Region

Nicole has been Certified for nine years as a Medical and Billing Coding Specialist. Her experience covers DME, Pharmacy, and Mental Health billing as well as extensive experience working with Medicare, Medicaid, HMO, PPO, Advantage Plans and supplemental insurances. Her analytical skills have been beneficial in identifying and resolving A/R issues on a large scale.

Daneen Clarke, Director of Business Development and Training, Eastern Region

Daneen Clarke

Director of Business Development and Training
Eastern Region

Daneen joins Sinfonía with 35 years of experience in the behavioral health field. She spent ten years in leadership positions with Providence Service Corporation subsidiary Family Preservation Services of Florida, initially serving as Regional Executive Director overseeing programs in the southwestern counties, and then later as Director of Performance and Quality Improvement state-wide. Daneen was responsible for implementing the company’s internal quality assurance processes for all Florida behavioral health locations, including case record review, client satisfaction surveys, utilization of risk management data, and COA accreditation. Daneen also served as the primary grant writer for FPSFL, authoring many funded proposals for new and continued services. Daneen holds a bachelor’s degree in psychology and a master's degree in special education and possesses a Florida Medicaid number as a Mental Health Targeted Case Management Supervisor.

Harry Sands. Director of Quality Improvement and Credentialing, Eastern Region

Harry Sands

Director of Quality Improvement and Credentialing
Eastern Region

Harry has been working in the behavioral health field in Florida for the past 21 years. He began his career with Family Preservation Services of Florida, a subsidiary of the Providence Service Corporation, in 2000 as a Community Mental Health Specialist providing in-home counseling services. In 2006, he served as the liaison to the managed-care organizations for FPS following the privatization of Florida’s Medicaid program. He was subsequently instrumental in the development of FPS’ utilization management program, the acquisition of contracts with several HMOs and provided oversight of operations for several FPS offices throughout the West Coast of Florida. Harry served as a QI Specialist for the past 2 years and has been instrumental in developing and conducting clinical and case management trainings that have contributed to success in agency compliance with State and Federal regulations and statutes. He brings a thorough understanding of behavioral health services from multiple perspectives. Harry has a Master's degree in Human Services from Liberty University and is a Certified Children’s Targeted Case Management Supervisor in the State of Florida.